Frequently asked questions
Everything you may need to know and more
Order Placement:
When is the best time to place an order and how can I do it?
To secure your preferred date, colors, and add-ons, we recommend placing your order at least one week in advance. You can place an order by visiting our online shop or filling out the bouquet booking form on our Craft page.
Payment Options:
How can I make a payment?
We accept all forms of payment; you can even use the pay after feature.
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Last-Minute Orders:
Is it possible to make last-minute orders?
Yes, we do accept last-minute orders, but availability of specific items may not be guaranteed. To prevent any potential issues, it is advisable to place your order ahead of time.
Delivery:
Do you provide delivery services?
Certainly, for an additional fee! We offer delivery services to Broward, Dade, and Palm Beach County. Full payment must be made prior to delivery.
Deposit:
What does the Deposit cover?
The amount you decide to include inside of the bouquet or arrangement is the deposit. The remaining balance takes care of the service, materials, and labor fees.
Recreational Photography:
Do you offer recreational photography services?
Yes, we do! Feel free to fill out the Craft form and add a photo using the add image feature or email your photos to authenticbouquets@yahoo.com.
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Don't see your Question? Ask away!
If you have any questions or need assistance, we are here to help! If you don't see your question listed, please don't hesitate to ask or give us a call at 754-348-0279. Feel free to use the space provided below to ask your question, and we will make sure to provide you with a response within 24 hours. We strive to offer prompt and efficient support, so you can rely on us to assist you in any way we can. Don't hesitate to reach out and let us know how we can be of assistance to you!